Brazos Valley Insulators Privacy Policy

Privacy Policy

Privacy Notice
Effective Date: January 7, 2026

This privacy notice discloses the privacy practices for https://www.brazosvalleyinsulators.com and applies solely to information collected by this website, except where stated otherwise. This notice will notify you of the following:

  • What information we collect
  • With whom it is shared
  • How it can be corrected
  • How it is secured
  • How policy changes will be communicated
  • How to address concerns over misuse of personal data

Information Collection, Use, and Sharing

Brazos Valley Insulators, owned and operated by Ross Pederson, is the sole owner of the information collected on this site. We only collect information that you voluntarily provide to us through contact forms, email, phone calls, text messages, or other direct communication.

The types of information we may collect include:

  • Name
  • Phone number
  • Email address
  • Property address
  • Project details or service requests

We do not sell, rent, or trade your personal information to third parties.

Your information is used solely to:

  • Respond to your inquiries
  • Provide estimates
  • Schedule services
  • Improve customer service
  • Communicate regarding requested services
  • Send appointment reminders or service updates

We may share information with trusted service providers only when necessary to complete your requested services, such as payment processors or subcontractors assisting with a project. These parties are required to maintain confidentiality and may not use your information for any unrelated purpose.

Unless you request otherwise, we may contact you in the future via phone, email, or text message regarding services, promotions, appointment reminders, or updates related to your inquiry or project.

SMS/Text Messaging Communications

By providing your phone number to Brazos Valley Insulators, you consent to receive conversational text messages, appointment reminders, service updates, and other communications related to your inquiry or services requested.

Message frequency may vary depending on your interaction with our business. Standard message and data rates may apply based on your mobile carrier plan.

You may opt out of receiving text messages at any time by replying:

STOP — to unsubscribe from future text messages
HELP — for assistance or additional information

We do not share or sell SMS consent or phone numbers collected for SMS purposes with third parties or affiliates for marketing purposes.

Your Access to and Control Over Information

You may opt out of future communications at any time. You may also:

  • Request to see what data we have about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Express concerns regarding how your information is used

To exercise these rights, contact us using the information listed below.

Security

We take reasonable precautions to protect your information both online and offline.

When sensitive information (such as payment details) is submitted through the website, it is encrypted and transmitted securely. You can verify this by checking for “https” in the web address or the lock icon in your browser.

Access to personally identifiable information is limited to individuals who need it to perform specific business functions such as billing or scheduling. Computers and servers storing personal information are maintained in a secure environment.

Cookies

We may use cookies to improve website performance and enhance your browsing experience. Cookies help us understand visitor behavior and recognize repeat visitors.

Cookies are not linked to personally identifiable information. You may disable cookies through your browser settings, though some website features may not function properly.

Third-party services such as analytics providers may also use cookies. We do not control these third-party cookies.

Links

Our website may contain links to other websites. Brazos Valley Insulators is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any linked websites.

Surveys or Promotions

From time to time, we may offer voluntary surveys or promotions. Participation is optional. Information collected will be used only for the stated purpose and to improve our services.

Notification of Changes

Any material changes to this Privacy Policy will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of those changes.

Contact Information

If you believe we are not abiding by this Privacy Policy or if you wish to exercise your rights regarding your personal information, please contact us immediately:

Brazos Valley Insulators
Owner: Ross Pederson
Phone: + 1 (979) 224-9718
Email: office@brazosvalleyinsulators.com